Chief AI
Meet Chief.
Chief is the AI co-pilot for your care team. It answers calls, makes the consent and check-in calls, drafts notes and care plans, and flags who needs a person today, across NurseDot, DoctorDot and PatientDot. Your team approves before anything goes out.
What Chief does today
Summaries
A patient summary for care teams and providers.
Watchlist findings
Findings with recommendations. A team member approves or declines each one.
Outreach and check-in calls
Outreach calls for the care management add-on, within limits the practice sets, and weekly wellness check-ins with patients.
Intervention reports
Each check-in produces a report of concerns with suggested interventions, who owns them, and whether a doctor should review. Providers see a feed of these.
Conversation starters
Ready openings for a care team's next conversation.
Education and quizzes
Lessons and end-of-course quizzes written from the material.
Connecting the dots
Chief draws the lines.
Chief AI sits between the three apps. When something changes for a patient, Chief makes sure the right person sees it.
A patient shares
A reading, a check-in answer, a photo of a meal or a message in PatientDot.
Chief notices
Chief compares it with the care plan and the patient's goals, and spots what has changed.
The team decides
A finding lands on the Watchlist in NurseDot. Your team approves or declines it.
The doctor sees it
Chief's reports reach the doctor's feed in DoctorDot.
The loop closes
The patient hears back from their care team, in their own app.
AI helper dots
Meet the helper dots.
Chief's helpers for the busywork: calls, texts, follow-ups and bookings. You approve, they do the rest.
How they work
Ask Chief once. The helpers do it for everyone.
- Plan. Chief shows who it will reach and what it will say.
- Approve. Nothing goes out until a person says yes.
- Run. The helpers work through the list.
- Report. You see what was done, and what still needs a person.
Helpers handle non-clinical work. Clinical decisions stay with your team.
Reading the dots
Every face means something.
You can tell what a helper is doing at a glance.
Calm
In its own shape with a neutral face: ready, waiting for the next job.
Working
It turns round and a ring fills around it as the job moves along. The eyes keep changing while it thinks.
Done
It springs back to its own shape with a big smile, and the task is checked off.
With Chief
All the work around the patient. Most of it, off your team's plate.
Every pill is a task a care team does to run a program. Turn Chief on and see what it takes: the calls, notes, logging and follow-ups. What stays are the decisions only people should make.
Continuum of care
Every dot matters on the continuum of care.
The closer a dot sits to the patient, the more it shapes their day. Doctors, nurses and family sit right beside them. Coders, insurers and the people who design and build the software float further out, fainter, but still connected. CareDots starts with the dots closest to the patient.
Around the patient, nearest first: doctor, nurse, caregiver, NP or PA and medical assistant; then front desk, pharmacist, behavioral health, dietitian, health coach, community health worker and home health aide; then specialist, pharmacy, lab, referral coordinator, medical coder, biller, practice manager and prior auth; then hospital, insurer, equipment supplier, quality analyst, compliance, EHR admin and credentialing; and furthest out, the people who build the technology: designer, developer, data scientist, product manager, researcher and support.
About
The truth between the dots.
Everything is a dot, and every dot holds a story. Connections reveal perspectives. Perspectives reveal possibilities. When we see differently, we can care differently.
Purpose
Humanity is the purpose.
Better understanding, more informed decisions, more meaningful care. Healthcare is where we begin.
When we connect what was once separate, we begin to understand what was always there.