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CareDots vs HealthArc
HealthArc is a virtual care platform focused on remote monitoring, with care management, telehealth and device logistics. CareDots is built around one AI, Chief, that runs the phones, the scribe and the care programs together. Here is how they differ, from HealthArc’s public materials.
At a glance
Side by side.
| CareDots | HealthArc | |
|---|---|---|
| Care programs | CCM, PCM, RPM, BHI and APCM | RPM, CCM, PCM, TCM, RTM and medication therapy management |
| AI | Chief, one central AI across every app. It plans routine work, your team approves, helper dots carry it out | Not the centre of the product in its public materials |
| Phone system | Built in: AI phone agent for incoming calls, outreach and check-in calls with warm transfer, call-backs to the patient’s own care manager, texts | Not described publicly |
| Scheduling and scribe | Built in: scheduling with state-licensed routing, an AI scribe that drafts the note, tasks and goals, and a pre-visit summary | Telehealth visits in the same interface |
| Patient app | PatientDot, free for patients | Not described publicly |
| RPM devices | Cellular devices, no patient app needed; readings land on the record | Device ordering, shipping and inventory, with a device portal for many connected devices |
| Works beside your current tool | Yes. Co-pilot mode runs beside the program tool you already have | A full platform for providers, payers and employers |
| 2027 RPM rule | One setting counts RPM time only for employed staff, if the rule takes effect | Not described publicly |
| Pricing | Set per practice; book a demo for a quote | Quoted on request |
Based on HealthArc’s public website and listings. HealthArc is a trademark of its owner, and CareDots is not affiliated with it. Products change; if anything here is out of date, tell us and we’ll fix it.
Which fits
Pick by how your team works.
HealthArc may fit better if
- You want the vendor to handle device ordering, shipping and inventory.
- You run programs for payers or employers as well as practices.
CareDots may fit better if
- Your practice wants to own the monitoring work, the patients and the billing.
- You want one AI that also handles calls, scheduling and the scribe.
- You want to be ready for the proposed 2027 RPM rule with one setting.
Or use both
CareDots Co-pilot works beside the program tool you already have. Your team keeps its current setup while Chief takes on calls, notes and follow-ups.
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Product-market fit
Let’s check if CareDots fits your business.
Tick the things your practice needs, from finding eligible patients to billing and phones. You get a fit score, the list of what works today, and what isn't ready yet, said plainly.
See it on your workflow.
Bring the way your team works today. We’ll show what CareDots does, what it doesn’t yet, and how it fits beside your current tools.