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CareDots vs ThoroughCare
ThoroughCare is an established care management platform for Medicare programs. CareDots is an AI-first platform where one AI, Chief, runs the phones, the scribe and the care programs together. Here is how they differ, from ThoroughCare’s public materials.
At a glance
Side by side.
| CareDots | ThoroughCare | |
|---|---|---|
| Care programs | CCM, PCM, RPM, BHI and APCM | CCM, RPM, AWV, BHI, PCM and TCM |
| AI | Chief, one central AI across every app. It plans routine work, your team approves, helper dots carry it out | An AI co-pilot for care coordination; AI call transcription through a partner (CareCo) |
| Phone system | Built in: AI phone agent for incoming calls, outreach and check-in calls with warm transfer, call-backs to the patient’s own care manager, texts | Calls and texts offered as add-ons |
| Scheduling and scribe | Built in: scheduling with state-licensed routing, an AI scribe that drafts the note, tasks and goals, and a pre-visit summary | AI transcription of care calls |
| Patient app | PatientDot, free for patients | A mobile app, licensed as an add-on |
| RPM devices | Cellular devices, no patient app needed; readings land on the record | RPM device integration, including cellular devices |
| Works beside your current tool | Yes. Co-pilot mode runs beside the program tool you already have | A full program platform with bi-directional EHR integrations |
| 2027 RPM rule | One setting counts RPM time only for employed staff, if the rule takes effect | Not described publicly |
| Pricing | Set per practice; book a demo for a quote | Per patient per month, quoted on request |
Based on ThoroughCare’s public website and listings. ThoroughCare is a trademark of its owner, and CareDots is not affiliated with it. Products change; if anything here is out of date, tell us and we’ll fix it.
Which fits
Pick by how your team works.
ThoroughCare may fit better if
- You need Annual Wellness Visits and Transitional Care Management in the same tool today.
- You want a long-established vendor with wide EHR marketplace listings.
CareDots may fit better if
- You want one AI that also answers and makes the calls, books visits and writes the notes.
- You want your doctors and your patients on connected apps, with one AI summary per patient.
- You want to try AI on top of the tool you already use before you switch anything.
Or use both
CareDots Co-pilot works beside the program tool you already have. Your team keeps its current setup while Chief takes on calls, notes and follow-ups.
CareDots vs ThoroughCare CareDots vs Humhealth CareDots vs HealthArc CareDots vs CareCo CareDots vs other care management software
Product-market fit
Let’s check if CareDots fits your business.
Tick the things your practice needs, from finding eligible patients to billing and phones. You get a fit score, the list of what works today, and what isn't ready yet, said plainly.
See it on your workflow.
Bring the way your team works today. We’ll show what CareDots does, what it doesn’t yet, and how it fits beside your current tools.